Industries ยท Everything else
If it's a telephony role, we can outsource it.
Support lines, collections, patient scheduling, intake, SDR, retention, dispatch, surveys, order desks. If the work happens on a phone and repeats, we recruit for it, train for it, QA it and report on it. Same operation we run for real estate, pointed at your function.
How we decide
We say yes when we can define the standard.
Give us the role, the volume and the systems it touches. If we can write a scorecard for it, train against it and report on it weekly, we'll quote it. If we can't, we'll tell you on the first call.
Teams are dedicated, English is screened for clarity, hours match your market, and the manager is included rather than sold as an upgrade.
Describe the role.
One call. You'll get a direct answer on fit, a team structure and a price.
Questions we get from operators
What phone roles can't you do?
Anything that needs a license the specialist must hold personally (for example, licensed insurance sales in certain states) or in-person presence. Everything else we'll scope.
Do you do inbound?
Yes. Inbound support, scheduling and intake are part of the customer experience service line.
How is a support team priced?
Per dedicated specialist per month, with management, QA and reporting included. Quoted after a scoping call.