VALTIERA GROUP FormerlyGalaxy Call Centers Talk to Valtiera

Outbound Sales & Lead Generation

A complete outbound operation, run for you.

Dedicated specialists working your market, your offer and your criteria. We recruit, train, manage and report. You approve every hire and own every conversation.

From $1,100per month, complete
3 business daysto live dialing
Monthlyno long-term contract
$0setup and cancellation fees

Why it works

Outbound fails because hiring is slow, training gets skipped, and performance drops within two weeks of management stopping. Most in-house attempts end with one undertrained caller, no scorecard, and no idea whether the list or the script is the problem.

We run the whole function — people, data, dialer, quality control, reporting. You get conversations and booked appointments, plus a weekly number showing exactly what is working.

Who we call for

Built for industries where the phone still closes deals.

Scripts, objection handling and list strategy built for your vertical, not adapted from a template.

Real Estate Investors

Motivated seller outreach, absentee and high-equity lists, offer follow-up.

Fix & Flip

Off-market acquisition calling, contractor coordination, buyer-list activation.

Realtors & Brokerages

Expired and FSBO outreach, circle prospecting, listing appointments.

Roofing

Storm-territory calling, inspection setting, insurance claim follow-up.

Solar

Roof, credit and utility qualification, consultation setting, no-show recovery.

HVAC & Home Services

Seasonal campaigns, agreement renewals, estimate follow-up.

Insurance

Quote follow-up, policy review setting, cross-sell and renewal retention.

Mortgage & Lending

Rate-change outreach, pre-approval follow-up, past-client reactivation.

Title, Escrow & Land

Investor and agent calling, land-owner outreach, transaction support.

B2B & SaaS

Sales development, named-account prospecting, demo setting.

Remodeling & Construction

Estimate follow-up, project pipeline calling, referral and past-client outreach.

Property Management

Owner acquisition calling, renewal outreach, maintenance and tenant coordination.

How it works

Live dialing within three business days.

01

Scope

We map your offer, market and qualification criteria on the first call. This becomes the script brief and the training curriculum.

02

Choose your team

We present screened candidates from our bench, all with clear, neutral-accent English. You interview and pick. Nobody works your account without your sign-off.

03

Train

Your specialists learn your business, offer and objection landscape before the first live dial. Never on your prospects.

04

Build

ReadyMode IQ configuration, list loading, caller ID setup, script build and CRM integration. All included.

05

Launch

Daily monitoring against a defined scorecard, weekly coaching from real recordings, and continuous list and script adjustment.

06

Report

Daily, weekly and monthly numbers on dials, contacts, conversations and appointments, plus a weekly checkpoint with the founders.

Technology

Powered by ReadyMode IQ.

We are a ReadyMode IQ partner. The dialer is not an add-on you pay for separately — it is part of the operation, configured and managed by us.

Multi-line dialing

Several lines worked simultaneously, so your specialist spends the day in conversations rather than listening to ringing.

Caller ID rotation

Numbers are rotated across the campaign automatically, spreading volume instead of burning through a single line.

Spam-flag remediation

Flagged numbers are detected and remediated or replaced before your answer rate drops. Reputation is managed continuously, not after it breaks.

Scripts included

We write the script for your offer and market. It is yours to change — we adjust it to your strategy whenever you want.

Full call recording

Every call recorded and available. Coaching happens from real conversations, and you can listen to any of them.

CRM integration

Dispositions and outcomes flow into your existing system. Your data stays in tools you own.

Engagements

A complete operation from $1,100 per month.

That is the whole function — specialist, recruiting, training, quality assurance, management and reporting. Not a seat you then have to run yourself. Larger teams quoted on a call.

Starter

1 specialist · your data

  • 1 dedicated specialist, chosen by you
  • Recruiting, training, onboarding
  • Daily QA, weekly coaching
  • Daily, weekly and monthly reporting

Standard

1 specialist · 15,000 records

  • Everything in Starter
  • 15,000 records monthly
  • List strategy for your buy box
  • Segmentation and list refresh

Standard Pro

2 specialists · 30,000 records

  • Everything in Standard
  • 2 dedicated specialists
  • 30,000 records monthly
  • Split testing across lists or offers

Premium

3 specialists · 45,000 records

  • Everything in Standard Pro
  • 3 dedicated specialists
  • 45,000 records monthly
  • Multi-market capacity

Specialists are dedicated to your account on a part-time schedule. Full-time placements available. No setup fees, no cancellation fees, no long-term commitments.

Beyond calling

Lead managers and acquisition managers.

Generating conversations is only half the operation. When volume grows past what you can personally work, the follow-up and the closing become the constraint.

Lead Manager

Owns the pipeline between the call and the close.

Works every lead your specialists generate: nurture sequences, callbacks, appointment confirmation and no-show recovery, CRM hygiene and pipeline reporting. Stops warm leads going cold while you are busy.

Acquisition Manager

Takes the conversation through to contract.

Handles seller and prospect negotiations, presents offers, manages objections and follow-up through to signed agreement. For operators who have more opportunity than capacity to close it.

Both roles are dedicated, trained on your business and quoted separately from calling engagements, because the skill level and the time commitment are different.

Common questions

Do I pick who works my account?

We recruit and shortlist against the standard we agreed. You interview and approve. Your specialists work your account only.

Do I need my own data?

Only on Starter. Every other tier includes records selected around your buy box, filtered and segmented to your criteria. You can also run a mix of your own data and ours.

What if someone is not performing?

We coach from recorded calls against a scorecard. If that does not correct it, we replace them at our cost and retrain before they go live.

Whose dialer and CRM do we use?

We are a ReadyMode IQ partner and the dialer is included in the engagement, fully configured and managed. Dispositions flow into your CRM if you have one.

Who writes the scripts?

We do, built for your offer and market. It is your script — tell us what to change and we adjust it to your strategy at any point.

How much access do I get?

You pick your specialists, hear any recorded call, receive daily, weekly and monthly reporting, and hold a weekly checkpoint directly with the founders.

What about caller ID reputation?

ReadyMode IQ rotates caller IDs across your campaign and monitors flagged numbers, remediating and replacing them before answer rates drop. Calling is restricted to permitted local hours and opt-out requests are actioned immediately.

How fast can we start?

Live dialing within three business days of agreement. Meaningful conversation and appointment data by the end of the first full month.

A higher standard together

Tell us which function is holding your business back. We will tell you directly whether we are the right operator for it.